Case management that helps teams collaborate, improve compliance, and reduce risk.

Specialised investigations case management solution and bespoke software development services tailored to your operational needs without sacrificing security, auditability, or usability.

  • Clear audit trailsfor oversight & reporting
  • Secure collaborationacross teams
  • Reduced riskvia consistent processes

Specialised investigations case management

Track cases end-to-end with structured workflows, evidence handling, role-based access, and reporting that supports governance and decision-making.

Structured workflows

Standardise intake, triage, actions, findings, and outcomes with configurable stages and checklists.

  • Capture notes and evidence
  • Tasking, reminders, and approvals
  • Consistent case documentation

Auditability & controls

Support compliance with immutable audit logs, access controls, and clear accountability.

  • Role-based permissions
  • Full activity history
  • Policy-aligned reporting

Collaboration that scales

Keep everyone aligned with shared visibility, case notes, and evidence management.

  • Case timelines and audit logs
  • Secure file & evidence handling
  • Handovers without loss of context

Designed to fit your environment

Deploy with the right controls and integrations for your organisation. We tailor workflows and data to match how your teams operate.

Discuss your requirements

Bespoke software development

When off-the-shelf doesn’t fit, we build software that aligns with your processes, data, and risk posture—from discovery to delivery.

Discovery & solution design

Clarify goals, map workflows, define data and integration needs, and produce a delivery plan you can trust.

  • Requirements workshops
  • Information architecture & UX
  • Security and compliance considerations

Build, integrate, and support

Deliver reliable systems with pragmatic engineering, testing, and ongoing improvements.

  • APIs & system integrations
  • Custom workflows and reporting
  • Maintenance & support

Features

Practical features that support secure, compliant, and efficient investigations and operational workflows.

Evidence & attachments

Gather evidence and intelligence information from a variety of sources.

Associations

Associate and track known entities such as people, organisations and vehicles.

Configurable workflows

Assign cases, tasks, information reports and enquiries to investigators

Information Reports

Capture, classify and analyse intelligence data with ease.

Powerfull seaching

Search across all information using smart operators and filters.

Role-based access

Apply least-privilege by role, team, or user type.

Reporting & dashboards

Track workload, outcomes, and trends with export-ready outputs.

Audit trails

Keep a clear record of actions, changes, and decisions.

Templates

Generate documents and correspondence using your own templates.

Security

Lock sensitive cases and intelligence information.

Integrations

Connect with identity, email, document, and data systems.

Alerts and Notifications

Manage your own automated alerts and notifications based on conditions.

About Us

About Redshift Solutions

Since 2001, Redshift Solutions has been at the forefront of case management solutions and bespoke collaborative applications.

Drawing on specialist knowledge and years of industry experience, our dedicated team of IT professionals helps businesses unlock the full value of the HCL Domino platform to improve collaboration, streamline processes and achieve better business results, faster.

We know one size doesn’t fit all – We take the time to understand our clients and support their unique needs and goals. Our long-standing relationships with many of our clients is testament to our professional service focus, expertise and forward-thinking approach.

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Contact us

Share a few details and we’ll follow up to arrange a demo or discuss your requirements.

For any enquiries or to request a product demo, contact our sales team at sales@redshiftsolutions.com.au.

Include your organisation, use case, and any specific or integration requirements.

Main Office

Level 17, 31 Queen Street
Melbourne VIC 3000